Terms of service

Terms of Service

Welcome to KKCFood. By accessing or using our website and services, you agree to the following terms and conditions:

1. General

  • These Terms of Service govern the use of our online food ordering and delivery platform.

  • By placing an order, you confirm that you are at least 18 years old or using the service under the supervision of a parent/guardian.

2. Orders

  • We reserve the right to refuse or cancel any order due to stock issues, incorrect pricing, or other valid reasons.

3. Pricing & Payment

  • All prices are listed in Rupees and are inclusive of applicable taxes unless stated otherwise.

  • Payment must be made online through the available payment methods before delivery.

  • We reserve the right to change prices at any time without prior notice.

4. Delivery

  • We aim to deliver within the promised timeframe, but delivery times may vary due to traffic, weather, or unforeseen events.

  • Customers must provide accurate delivery details. 

5. Refunds & Returns

  • No Refunds & No Returns: Once an order has been prepared, dispatched, and delivered to the customer by our delivery team, we do not accept any returns or provide refunds.

  • If you receive an incorrect or missing item, please contact us immediately at kkcfoodofficial@gmail.com , and we will resolve the issue.

6. User Responsibilities

  • Customers agree not to misuse the service, including fraudulent orders or abusive behavior toward delivery staff.

  • Any violation may result in refusal of service and legal action if necessary.

7. Intellectual Property

  • All content, logos, images, and materials on this website are the property of KKCFood and may not be used without permission.

8. Limitation of Liability

  • We are not responsible for delays, damages, or losses arising from factors beyond our control.

  • Food items are prepared fresh, but we are not liable for allergic reactions or health issues caused by undisclosed customer allergies.

9. Changes to Terms

  • We may update these Terms of Service at any time. Please review this page regularly for updates.

10. Contact Us

For questions or concerns regarding these terms, please contact us at:
📧 kkcfoodofficial@gmail.com